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Return service

Return and exchange

If you are unsatisfied with an unused item, we will take back the item within the following 14 working days after the date you purchased it. Available sale item quantities are limited. Items on sale cannot be returned or exchanged. Only unused and unworn garments in their original packaging can be returned. We will offer a 100% refund, shipping charges are not refundable except if we have sent you a wrong or defective item. New merchandise may be exchanged for different sizes or styles within 14 working days of your receipt.

Items can be returned to P.O. Box 892, 5000AW, Tilburg, The Netherlands. Please note that you must contact us (info@yourunderwearstore.nl) before returning or exchanging an item.